Trusted advisor for crisis communications

Reputation is one of the most powerful currencies an organization has. When your reputation is on the line, every word matters. Pam Goldstein has been on the frontlines of the largest corporate crises of the last decade. She’s a nationally-recognized and tested expert in helping organizations across industries anticipate, mitigate and respond to issues that threaten reputation and bottom line.

Services

Crisis Preparedness

Understanding your risk set and taking proactive steps to prepare for an issue can save precious time when a crisis strikes. From risk assessments to scenario plans to frameworks for engaging on social and political issues, preparedness is critical for deploying a meaningful crisis response. Pam Goldstein Advisory focuses on building practical, simple tools and frameworks that can actually be leveraged in a real-time crisis.

Crisis Trainings

The team accountable for responding to a crisis gains invaluable learnings by pressure testing readiness before an issue strikes. Media trainings, tabletop crisis simulations and crisis communications 101 sessions can ensure your team is ready to go when it matters most.

Active Issue Response

When your reputation is on the line, skilled expertise can make all the difference. Pam is a proven crisis communications expert and trusted advisor to C-Suite executives, Boards of Directors and legal teams. In addition to executive counsel, Pam develops integrated strategies, messaging materials, stakeholder engagement plans and handles media relations with top-tier, national press.

Meet Pam Goldstein

Pam Goldstein is a nationally recognized, award-winning crisis communications strategist. Pam’s experience as the head of global crisis communications for McDonald’s, paired with nearly a decade of crisis communications consulting for Fortune 500 companies, university and health care systems and non-profits, is crucial to helping her clients prepare for and navigate highly complex reputation issues.

Pam launched Pam Goldstein Advisory in 2025 after honing her expertise on the frontlines of many of the largest and most impactful corporate crises of the last decade.

Client Testimonials

  • Gary S. -- CVS Health, Former Director of Crisis Communications

    As the former director of crisis communications at CVS Health, I found Pam Goldstein to be an exceptional counselor and an outstanding person.

    Cool under pressure and smart as a whip, Pam can be counted on to provide practical and effective advice on a myriad of issues.

    If I ever decide to pause my retirement pickleball activities and re-enter the corporate workforce, I would hire Pam Goldstein without hesitation.


  • Rita S. -- Global Restaurant Company, Managing Counsel

    Pam has helped navigate some of the most challenging moments our global organization has faced. She brings years of deep expertise and strategic insight across a variety of matters. Most significantly, she is unflappable. She is a steady presence that quickly gains the trust of stakeholders at all levels of the organization. She also helps us harmonize the variety of interests involved in every crisis and often in very tight timelines.

    Specifically, she led our strategy on responding to sensitive, brand damaging litigation and government investigations involving significant risk to the company. Her insight ensured that we were presenting our brand in the best light while also preserving our legal strategy.

    Pam is a tremendous advisor and I cannot recommend her enough.

  • Amy G. -- Edelman, Former Executive Vice President

    I was leading the communications business for one of the world's largest and most prominent smartphone makers on behalf of Edelman when a significant product related crisis occurred. Enter Pam, who was paired with me to serve as our lead crisis communications expert. I was astounded at her ability to counsel very senior clients with complete poise and confidence, learn about the intricate details of a complicated technology in a very short amount of time and bring calm to a very stressful situation. You will be in safe hands with Pam. I cannot recommend her highly enough.

Contact Me

Interested in working together? Fill out some info to the right or reach out directly at the contact information below.

If you have an active issue or time-sensitive need, reach out at:

Pam@GoldsteinAdvisory.com

M. 847-373-1730